Last updated: September 2025
By accessing and using the GentleWell website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited uses include:
We strive to provide accurate information about our products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, or error-free. All products are subject to availability.
The information provided on our website is for educational purposes only and is not intended as professional advice. Our content about wellness and skincare should not replace consultation with qualified healthcare professionals. See our Health Disclaimer for more information.
All content on this website, including text, graphics, logos, images, and software, is the property of GentleWell and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
By submitting content to our website through contact forms or other means, you grant GentleWell a non-exclusive, royalty-free license to use, reproduce, and publish such content for business purposes.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Accessing third-party links is at your own risk.
To the fullest extent permitted by law, GentleWell shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for products or services, if any.
You agree to indemnify and hold GentleWell harmless from any claims, damages, or expenses arising from your use of our website, violation of these terms, or infringement of any rights of another party.
Your use of our website is also governed by our Privacy Policy. Please review this policy to understand how we collect and use your information.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms of Service, please contact us:
GentleWell
82 Broad Street, Birmingham B1 2HT, United Kingdom
Phone: +44 121 345 6789
Email: [email protected]