1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

GentleWell uses cookies to enhance your browsing experience, understand how you use our website, and improve our services. We use cookies in compliance with UK GDPR and the Privacy and Electronic Communications Regulations.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Marketing Cookies

These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

4. Google Consent Mode v2

We implement Google Consent Mode v2 to respect your cookie preferences while still allowing us to measure website performance. This ensures compliance with UK and EU privacy regulations while maintaining useful analytics capabilities.

5. Cookie Duration

Cookies may be either:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them

6. Managing Your Cookie Preferences

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.

Cookie Banner

When you first visit our website, you will see a cookie banner allowing you to accept or decline non-essential cookies. Your preferences are stored and respected throughout your visit.

Browser Settings

Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

7. Third-Party Cookies

Some cookies on our website are set by third-party services. We have no control over these cookies and you should check the relevant third-party website for more information.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Please check this page regularly for updates.

9. Contact Us

If you have questions about our use of cookies, please contact us:

GentleWell

82 Broad Street, Birmingham B1 2HT, United Kingdom

Phone: +44 121 345 6789

Email: [email protected]